Since 1995, KAISAN factory has been dedicated to crafting wheeled excavators, crawler excavators, and mini dumpers, consistently meeting high standards. Our products have been trusted and exported to over 50 countries and regions worldwide. We have established a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators range from 5 to 12 tons, providing versatility and reliability. The crawler excavators, spanning 0.8 to 12 tons, are renowned for their exceptional performance and durability, capable of handling the most demanding tasks effortlessly. Additionally, our mini dumpers offer a compact, efficient solution for heavy load transport.

Backed by a dedicated team of experienced engineers and technicians, we ensure that every machine meets stringent quality standards. Our unwavering commitment to quality, safety, and reliability has cemented our reputation as a premier manufacturer of heavy-duty machinery. 

At KAISAN, our dedicated team of skilled engineers and technicians ensures that every machine meets rigorous quality standards. Our commitment to excellence, safety, and reliability is steadfast, solidifying our position as a leading manufacturer of robust heavy-duty machinery.

1.Customer Satisfaction Guaranteed

Ensuring your satisfaction with KAISAN is our utmost priority. We proudly stand behind every product we offer, committed to delivering a positive and fulfilling experience.

2.Pre-Sales Support

Feel free to reach out to us at any stage to uncover unforeseen benefits and explore future development opportunities. Drawing on our extensive sales and production expertise, we strive to enhance profitability and foster mutual growth.

3.Tailored Solutions

By meticulously assessing your requirements, we assist in selecting the most suitable machinery. Our approach involves providing relevant samples and tailored recommendations based on your production scale and technical specifications.

4.Dedicated Sales Support

We are dedicated to promptly addressing your inquiries with personalized support. Our services encompass guidance on site selection, cost-effective strategies, and maximizing the value of your machinery investment.

5.Comprehensive After-Sales Support

(1)On-Site Assistance: Our technicians offer on-site support in China, complemented by round-the-clock online assistance for international clients.

(2)Warranty Coverage: Enjoy peace of mind with free replacement of machine parts damaged under normal use during the warranty period.

(3)Contract Renewal: Consider extending your contract post-warranty to maintain the exceptional service standards experienced during the warranty period.

(4)Service Excellence: We continually enhance our team's service mindset to promptly elevate overall satisfaction with our services.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.