Since 1995, KAISAN factory has been dedicated to manufacturing a range of high-quality machinery including wheeled excavators, crawler excavators, and mini dumpers. Our commitment to excellence ensures that all our products meet rigorous standards, delivering reliability and performance. Our machinery has garnered international acclaim, exported to over 50 countries and regions worldwide. We have established a robust network of representatives spanning Europe, Australia, New Zealand, South Asia, and beyond, providing localized support and service.

Our lineup of wheeled excavators, ranging from 5 tons to 12 tons, offers versatile solutions for various applications. Meanwhile, our crawler excavators, available from 0.8 tons to 12 tons, are renowned for their exceptional durability and efficiency, capable of handling even the most demanding tasks with ease. Additionally, our mini dumpers provide a compact yet powerful solution for efficiently transporting heavy loads across diverse terrains.

At KAISAN, we combine decades of expertise with a relentless pursuit of innovation to ensure our machines meet the evolving needs of our global clientele.

At KAISAN, our team of seasoned engineers and technicians is dedicated to ensuring that every machine we produce meets the highest standards of quality. We take pride in our unwavering commitment to delivering products that prioritize safety, reliability, and durability. This steadfast dedication has established us as a premier manufacturer of heavy-duty machinery, trusted by industries worldwide for our uncompromising standards and innovative solutions.

1.Positive Customer Experience:

We strive to ensure your experience with us is nothing short of positive, standing firmly behind every product we offer.

2.Pre-Sale Service:

Contact us regardless of whether you decide to collaborate with us. You may discover unexpected benefits. Together, drawing on our extensive experience in sales and production, we can explore the future development of this line, mutually enhancing profitability and progress.

3.Customized Services:

By carefully analyzing your requirements, we assist in selecting the most suitable machines. We provide relevant samples and thoughtful suggestions tailored to your production scale and technical specifications.

4.Sales Support:

We respond to customer inquiries with expertise and dedication, offering advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.After-Sales Service:

(1)Our technicians offer on-site support for customers within China. For international clients, we provide round-the-clock online assistance. Upon request, technicians can travel abroad to install or maintain machines as needed.

(2)During the warranty period, if machine parts are damaged under normal use, we provide free replacements.

(3)Post-warranty, we offer contract renewals, ensuring continued access to the same high-quality service.

(4)Our company promptly evaluates staff service attitudes to continually enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.