Since 1995, KAISAN factory has been dedicated to the production of wheeled excavators, crawler excavators, and mini dumpers, consistently meeting high standards. Our products are renowned for their quality and reliability, trusted by customers worldwide. With a presence in over 50 countries and regions, we have established a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond. Our wheeled excavators span from 5 to 12 tons, providing versatile solutions for various applications. Crawler excavators, ranging from 0.8 to 12 tons, are celebrated for their exceptional performance and durability, effortlessly tackling the most demanding tasks. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads, further enhancing operational efficiency across diverse industries.

At KAISAN, our team of dedicated engineers and technicians is committed to upholding stringent quality standards across all our machines. With years of expertise and a relentless pursuit of excellence, we ensure that every product meets the highest benchmarks for quality, safety, and reliability. This steadfast commitment has established KAISAN as a premier manufacturer of heavy-duty machinery, trusted globally for delivering robust and dependable solutions to meet the toughest industrial challenges.

1.Positive Customer Experiences：We strive to ensure your experience with us is always positive, standing firmly behind everything we sell.

2.Pre-Sale Service：Contact us regardless of your decision to collaborate. You might uncover unexpected opportunities. Let's discuss the future development of this product line together, drawing on our extensive experience in sales and production. This collaboration could enhance profitability and mutual growth.

3.Customized Services:By thoroughly understanding your requirements, we assist in selecting the most suitable machine. We offer relevant samples and thoughtful suggestions tailored to your production scale and technical specifications.

4.Sales Service:We are committed to answering your inquiries comprehensively and thoughtfully. Our dedication to customer service includes advice on venue selection, cost-saving measures, and optimizing the value of our machines.

5.After-Sales Service:

(1)Our technicians provide on-site service across China. For international customers, we offer round-the-clock online support and arrange overseas visits as needed for installation or maintenance.

(2)During the warranty period, we provide free replacement of machine parts damaged under normal use.

(3)Post-warranty, we offer contract renewals, ensuring continued service excellence matching the warranty period.

(4)We promptly evaluate our staff's service attitude to continually enhance your satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.