Since 1995, KAISAN factory has been at the forefront of manufacturing wheeled excavators, crawler excavators, and mini dumpers. We take pride in delivering products that consistently meet high standards. Our extensive range of machinery has garnered global acclaim, with exports to over 50 countries and regions worldwide. To support our international presence, we've established a robust network of representatives spanning Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 tons to 12 tons, provide versatile solutions for various applications. Meanwhile, our crawler excavators, available in weights from 0.8 t to 12 t, are renowned for their unmatched performance and durability, effortlessly tackling even the most demanding tasks. Additionally, our mini dumpers offer a compact and efficient means of transporting heavy loads, ensuring productivity and efficiency on every job site.

Our dedicated team of seasoned engineers and technicians is committed to ensuring that every machine we produce meets rigorous quality standards. Their expertise and unwavering dedication to quality, safety, and reliability have established us as a premier manufacturer of heavy-duty machinery in the industry. We prioritize delivering products that not only meet but exceed expectations, providing our customers with dependable solutions that enhance productivity and performance across various applications.

1.Positive Customer Experiences:

We strive to ensure your experience with us is positive in every way, and that’s why we stand firmly behind every product we sell.

2.Pre-Sales Service:

Whether you decide to partner with us or not, give us a call. You might find unexpected opportunities. Together, drawing on our extensive experience in sales and production, we can explore future developments in this field. This collaboration has the potential to boost profitability and enhance operations for both parties.

3.Customized Services:

By thoroughly understanding your requirements, we assist in selecting the most suitable machinery. We offer relevant samples and meticulously crafted suggestions tailored to your production scale and technical specifications.

4.Sales Service:

We are dedicated to addressing your inquiries with care and expertise. Our customer service goes beyond simple transactions; we provide advice on selecting locations, cost-saving strategies, and maximizing the value of our equipment.

5.After-Sales Service:

(1)Our technicians provide on-site service across China and offer round-the-clock online support to international clients. If needed, we can dispatch technicians overseas for installation or maintenance, tailored to your specific requirements.

(2)During the warranty period, if machine components fail under normal usage, we offer free replacements.

(3)Post-warranty, you have the option to extend the service contract, ensuring continued support akin to the warranty period.

(4)We promptly evaluate our staff's service attitude to enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.