Since 1995, KAISAN factory has been a trusted manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet stringent quality standards. Our extensive product line has been exported to over 50 countries and regions worldwide, supported by a robust network of representatives spanning Europe, Australia, New Zealand, South Asia, and beyond.

Our range of wheeled excavators, spanning from 5 tons to 12 tons, provides reliable performance tailored to diverse operational needs. Crawler excavators, available from 0.8 tons to 12 tons, are engineered for superior durability and efficiency, capable of handling even the most demanding tasks with ease. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads.

At KAISAN, our team of experienced engineers and technicians is dedicated to upholding the highest standards of quality and reliability in every machine we produce. This commitment has cemented our reputation as a leading manufacturer of heavy-duty machinery in the industry.

At KAISAN, our dedicated team of seasoned engineers and technicians works tirelessly to uphold rigorous quality standards across all our machines. We are steadfastly committed to ensuring top-tier quality, uncompromising safety measures, and unmatched reliability. This unwavering dedication has solidified our standing as a premier manufacturer of heavy-duty machinery in the industry.

All of our products have CE/ ISO Certificate

Our Service

1.Positive Customer Experience We are committed to ensuring your experience with us is positive, standing behind everything we sell.

2.Pre-sale Service Contact us regardless of whether you decide to work with us. We offer insights gained from years of experience in sales and production to discuss future developments that benefit both parties.

3.Customization Services By carefully assessing your requirements, we assist in selecting the most suitable machines. We provide relevant samples and advice tailored to your production scale and technical needs.

4.Sales Support We provide responsive support, offering guidance on venue selection, cost-saving measures, and maximizing the value of our machines.

5.After-sales Service

(1)Our technicians offer on-site services across China and provide comprehensive online support globally.

(2)During the warranty period, we replace damaged machine parts at no cost under normal usage conditions.

(3)Post-warranty, you can opt to renew your service contract for continued support matching our warranty-level service.

(4)We promptly evaluate our staff's service attitudes to enhance overall customer satisfaction.

FAQ

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.