Since 1995, KAISAN factory has been dedicated to the production of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet stringent quality standards. Our extensive reach spans over 50 countries and regions globally, supported by a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond. Our range of wheeled excavators spans from 5 to 12 tons, providing versatile solutions for various applications. Meanwhile, our crawler excavators, available from 0.8 tons to 12 tons, are renowned for their exceptional performance and durability, making them ideal for handling challenging tasks effortlessly. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads with ease.

Specification

Our dedicated team of seasoned engineers and technicians works tirelessly to ensure that each of our machines meets the highest quality standards. Our unwavering dedication to quality, safety, and reliability has firmly established us as a premier manufacturer of heavy-duty machinery.

All of our products have CE/ ISO Certificate

Our Service

1.Positive Customer Experiences

We are committed to ensuring your experience with us is positive, standing firmly behind every product we offer.

2.Pre-Sale Services

Contact us whether or not we have begun a partnership; you may discover unexpected benefits. Drawing on our extensive experience in sales and production, we can collaboratively explore future development opportunities in this field, enhancing profitability and mutual improvement.

3.Customized Services

By carefully assessing customer requirements, we assist in selecting the most suitable machinery. We provide relevant samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Sales Services

We respond to customer inquiries promptly and thoroughly. Our dedication extends to offering advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.After-Sales Services

(1)Our technicians provide on-site service for customers within China, with round-the-clock online support available for international customers. Upon request, we arrange for technicians to travel abroad for installation or maintenance.

(2)During the warranty period, we replace damaged machine parts free of charge under normal usage conditions.

(3)Post-warranty, consider renewing the contract to continue receiving the same level of service.

(4)We continually assess our staff's service attitudes promptly to enhance overall service satisfaction.

FAQ

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.