KAISAN factory has been producing wheeled excavators, crawler excavators, and mini dumpers since 1995, consistently delivering products that meet rigorous standards. Our extensive product line has reached over 50 countries and regions globally, supported by a network of representatives across Europe, Australia, New Zealand, South Asia, and beyond. Our wheeled excavators range from 5 to 12 tons, providing versatile solutions for various tasks. Our crawler excavators, spanning from 0.8 to 12 tons, are renowned for their exceptional performance and durability, ensuring they excel in challenging environments. Additionally, our compact and efficient mini dumpers offer an ideal solution for transporting heavy loads with ease.

Specification

Our dedicated team of skilled engineers and technicians diligently ensures that every machine meets stringent quality standards. Our unwavering commitment to quality, safety, and reliability has established us as a premier manufacturer of robust heavy-duty machinery.

All of our products have CE/ ISO Certificate

Our Service

1.Positive Customer Experiences

We strive to ensure your experience with us is positive, standing firmly behind every product we sell.

2.Pre-Sale Services

Contact us regardless of whether we initiate a partnership. You might discover unexpected benefits. Drawing on our extensive experience in sales and production, we can collaboratively explore future development opportunities in this field, mutually enhancing profitability and advancement.

3.Customized Services

By thoroughly understanding customer requirements, we assist in selecting the most suitable machinery. We provide pertinent samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Sales Services

We respond to customer inquiries promptly and comprehensively. Our commitment extends to offering venue selection advice, cost-saving strategies, and maximizing the machine's value.

5.After-Sales Services

(1)Our technicians provide on-site support throughout China. For international customers, we offer round-the-clock online assistance. Upon request, we dispatch technicians abroad for installation or maintenance.

(2)During the warranty period, we replace damaged machine parts free of charge under normal usage conditions.

(3)After the warranty expires, consider renewing the contract to continue receiving the same level of service.

(4)We continuously evaluate our staff's service attitudes to promptly enhance customer satisfaction.

FAQ

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.