Since 1995, KAISAN factory has been a trusted manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet rigorous standards. Our extensive reach spans over 50 countries and regions worldwide, supported by a comprehensive network of representatives across Europe, Australia, New Zealand, South Asia, and beyond. Our wheeled excavators range from 5 to 12 tons, providing versatile solutions for various applications. Meanwhile, our crawler excavators, available from 0.8 tons to 12 tons, are renowned for their exceptional performance and durability, capable of tackling the most demanding tasks effortlessly. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads with ease.

At KAISAN, our dedicated team of skilled engineers and technicians works diligently to uphold stringent quality standards for all our machines. We are deeply committed to ensuring the utmost in quality, safety, and reliability, which has solidified our position as a premier manufacturer of heavy-duty machinery.

1.Positive Customer Experiences

We are dedicated to ensuring your experience with us is positive, standing firmly behind every product we offer.

2.Pre-Sale Services

Whether or not we initiate a partnership, feel free to contact us. You may discover unexpected benefits. Drawing on our extensive experience in sales and production, we can collaboratively explore future developments in this field, enhancing profitability and mutual growth.

3.Customized Services

By carefully assessing customer requirements, we assist in selecting the most suitable machinery. We provide relevant samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Sales Services

We respond promptly and thoughtfully to customer inquiries. Our commitment extends to offering advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.After-Sales Services

(1)Our technicians provide on-site support for customers in China, while international customers benefit from round-the-clock online assistance. Upon request, we arrange for technicians to travel abroad for installation or maintenance.

(2)During the warranty period, we replace damaged machine parts free of charge under normal usage conditions.

(3)Post-warranty, consider renewing the contract to continue receiving the same level of service.

(4)We continuously evaluate our staff's service attitudes to promptly enhance overall service satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally days 15-25 or 7-10 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by letter of credit (L/C) or bank transfer (wire transfer).

Q: Do you provide product warranties?

A: Yes, normally 2000 hours OR 1 year .