Since 1995, KAISAN factory has been a renowned manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that adhere to the highest standards of quality. Our diverse range of machinery has been exported to over 50 countries and regions worldwide, supported by a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond. Our wheeled excavators span from 5 to 12 tons, providing versatile solutions for various applications. Similarly, our crawler excavators, ranging from 0.8 tons to 12 tons, are celebrated for their exceptional performance and durability, capable of handling even the most challenging tasks with ease. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads effectively.

At KAISAN, our team of seasoned engineers and technicians is dedicated to meticulously ensuring that every machine meets stringent quality standards. We uphold an unwavering commitment to excellence, safety, and reliability, which has cemented our reputation as a premier manufacturer of robust heavy-duty machinery.

1.Positive Customer Experiences

We prioritize ensuring your experience with us is positive and fulfilling. Therefore, we stand firmly behind every product we offer.

2.Pre-Sale Services

Feel free to contact us regardless of whether we initiate cooperation. You may discover unexpected benefits. Drawing on our extensive experience in sales and production, we can collaboratively discuss the future development of this line, potentially increasing profitability and mutual improvement.

3.Customized Services

By carefully studying customer requirements, we assist in selecting the most suitable machinery. We provide relevant samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Sales Services

We respond promptly and with dedication to customer inquiries. Our commitment extends to offering advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.After-Sales Services

(1)Our technicians provide on-site support for customers in China, supplemented by round-the-clock online assistance for international clients. Upon request, we arrange for technicians to travel abroad for installation or maintenance as needed.

(2)During the warranty period, we offer free replacement of machine parts damaged under normal use.

(3)Post-warranty, consider renewing the contract to maintain the same level of service enjoyed during the warranty period.

(4)We continuously monitor and improve our staff's service attitude to enhance overall service satisfaction promptly.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.