KAISAN factory has been manufacturing wheeled excavators, crawler excavators, and mini dumpers since 1995, and we have always supplied products that meet the standards. Our products have been exported to over 50 countries and regions worldwide, and we have established a network of representatives in Europe, Australia, New Zealand, South Asia, and beyond. Our wheeled excavators range from 5 tons to 12 tons. Our crawler excavators, ranging from 0.8 t to 12 t, offer unparalleled performance and durability, so they can handle the toughest jobs with ease. We also offer mini-dumpers, which are a compact and efficient solution for transporting heavy loads.

Our team of experienced engineers and technicians works tirelessly to ensure that all of our machines meet quality standards. Our commitment to quality, safety, and reliability has earned us a reputation as a leading manufacturer of heavy-duty machinery.

1, Positive experiences

We do everything we can to make your experience with us a positive one, and therefore we stand behind everything we sell.

2, Pre-sale service:

Call us no matter whether you cooperate or not. You can get an unexpected harvest. We would discuss the future development of this

line together based on many years painterly in sales and production, which could help increase profit and improvement for both of

us.

3, Customized services

If we carefully study the customer's requirements, we will help the customer to choose the most suitable machine and offer the

related samples and suggestions helpfully and carefully, according to the production scale and customer's technical requirements.

4, Sale service:

Responds to customer questions helpfully and painterly. Put our heart and soul into customer service, including some suggestions

for choosing the venue, how to save cost, and reproducing the maximum value of our machine

5, After-sale service:

(1)Our technicians will provide on-site service for customers in China. We will provide an all-day online service to foreign

customers. According to the foreign customer's requirements, we will arrange for technicians to go abroad to install or maintain

the machine if necessary.

(2)Within the warranty period and if machine parts are damaged under normal use, we will offer free new ones for replacement.

(3) After the expiration of the warranty, we can renew the contract, which you can enjoy the same service as during the warranty

period.

(4)Our company will investigate the service attitude of the staff promptly to improve service satisfaction

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by letter of credit (L/C) or bank transfer (wire transfer).

Q: Do you provide product warranties?

A: Yes, normally 2000 hours OR 1 year.