Since 1995, KAISAN factory has specialized in manufacturing wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet stringent standards. Our extensive range of wheeled excavators spans from 5 tons to 12 tons, ensuring versatility and reliability. Our crawler excavators, ranging from 0.8 tons to 12 tons, are renowned for their exceptional performance and durability, making them ideal for demanding tasks. Additionally, our compact mini dumpers provide an efficient solution for transporting heavy loads. Our products have been exported to over 50 countries and regions globally, supported by a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond.

Our dedicated team of engineers and technicians strives diligently to uphold the highest quality standards across all our machines. With a steadfast commitment to quality, safety, and reliability, we have established ourselves as a foremost manufacturer of heavy-duty machinery.

1.Commitment to Positive Experiences: We are dedicated to ensuring your satisfaction with every interaction, standing firmly behind every product we sell to make your experience with us positive.

2.Pre-Sale Consultation: Contact us regardless of your decision to collaborate. Our discussions draw on years of expertise in sales and production, promising unexpected insights for mutual profit and advancement in this sector.

3.Customized Solutions: By carefully assessing your requirements, we assist in selecting the most suitable machinery. We provide relevant samples and meticulous suggestions tailored to your production scale and technical needs.

4.Sales Support: Our team responds to inquiries with enthusiasm and expertise. We prioritize customer service, offering advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)Our technicians provide on-site service throughout China, complemented by all-day online support for international clients. We arrange overseas technician visits for installations or maintenance as needed.

(2)During the warranty period, we offer free replacements for machine parts damaged under normal use.

(3)Extend your service benefits post-warranty by renewing your contract for continued exceptional service.

(4)We promptly evaluate our staff's service performance to enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.