Since 1995, KAISAN factory has been a leading manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet stringent quality standards. Our extensive product line has been exported to more than 50 countries and regions globally, supported by a network of representatives across Europe, Australia, New Zealand, South Asia, and other regions.

Our wheeled excavators range from 5 tons to 12 tons, providing versatile solutions for various applications. Meanwhile, our crawler excavators, available in sizes from 0.8 tons to 12 tons, are renowned for their exceptional performance and durability, making them suitable for the most challenging tasks. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads, further showcasing our commitment to innovation and customer satisfaction.

At our company, our dedicated team of experienced engineers and technicians works diligently to uphold the highest quality standards across all our machines. We are steadfast in our commitment to ensuring excellence in quality, safety, and reliability, which has solidified our reputation as a premier manufacturer of heavy-duty machinery.

1.Positive Customer Experiences: We strive to ensure your experience with us is positive in every way. That's why we stand fully behind everything we sell.

2.Pre-sale Consultation: Call us regardless of whether you decide to partner with us. Expect unexpected benefits. Together, drawing on our extensive experience in sales and production, we can discuss the future development of this line to enhance profitability and mutual progress.

3.Customized Services: By thoroughly understanding your requirements, we assist in selecting the most suitable machine. We provide relevant samples and offer thoughtful suggestions tailored to your production scale and technical specifications.

4.Sales Support: We respond to customer inquiries with helpfulness and dedication. Our customer service includes advice on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-sales Service:

(1)Our technicians provide on-site service throughout China and offer round-the-clock online support for international customers. Upon request, technicians can travel abroad for machine installations or maintenance.

(2)During the warranty period, we provide free replacements for machine parts damaged under normal use.

(3)Post-warranty, consider renewing your contract to continue receiving the same level of service.

(4)We promptly assess our staff's service attitudes to continually enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.