Since 1995, KAISAN factory has been a leading manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products that meet rigorous standards. Our machines have earned a global reputation, exported to over 50 countries and regions worldwide. We have established a robust network of representatives spanning Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 tons to 12 tons, are designed for versatility and reliability in various applications. Crawler excavators, available in sizes from 0.8 tons to 12 tons, are renowned for their exceptional performance and durability, capable of tackling even the most challenging tasks effortlessly. Additionally, our mini dumpers provide a compact and efficient solution for transporting heavy loads, showcasing our commitment to innovation and customer satisfaction.

At our factory, our dedicated team of skilled engineers and technicians works tirelessly to uphold stringent quality standards across all our machinery. We are committed to delivering products of the highest quality, prioritizing safety and reliability. This steadfast commitment has cemented our position as a premier manufacturer of heavy-duty machinery, trusted by industries worldwide for our excellence in engineering and manufacturing.

1.Commitment to Positive Experiences: We are committed to ensuring your satisfaction with our products, standing firmly behind each one we offer to guarantee a positive experience.

2.Pre-sale Consultation: Contact us regardless of your decision to partner with us. Expect unexpected benefits. Leveraging our extensive experience in sales and production, we can discuss future developments in this line to boost profitability and mutual growth.

3.Tailored Customization Services: Through a meticulous assessment of your requirements, we assist in selecting the most suitable machine. We provide relevant samples and offer thoughtful suggestions tailored to your production scale and technical specifications.

4.Dedicated Sales Support: We respond to customer inquiries with dedication and helpfulness. Our customer service includes advising on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-sales Service:

(1)Our technicians offer on-site service across China and provide all-day online support for international customers. Upon request, technicians can travel abroad for machine installations or maintenance.

(2)During the warranty period, we provide free replacements for machine parts damaged under normal use.

(3)Post-warranty, consider renewing your contract to continue receiving the same level of service.

(4)We promptly assess our staff's service attitudes to continuously enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.