Since 1995, KAISAN has been committed to producing high-quality wheeled excavators, crawler excavators, and mini dumpers that meet strict standards. Our equipment is known for its reliability and excellence, with exports to over 50 countries and regions worldwide. We have developed a strong network of representatives throughout Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 to 12 tons, deliver outstanding versatility and performance for a variety of applications. Our crawler excavators, from 0.8 to 12 tons, are praised for their durability and ability to handle demanding tasks with ease. Additionally, our mini dumpers provide a compact and efficient solution for transporting heavy loads, completing our comprehensive range of machinery.

At KAISAN, we are dedicated to fulfilling the diverse needs of our global customers, ensuring that every machine we produce provides exceptional reliability, performance, and satisfaction.

1.Commitment to Positive Experiences: We strive to ensure every interaction with us is positive, fully supporting our products to guarantee your satisfaction.

2.Pre-Sale Consultation: Feel free to reach out, even if you’re not ready to decide. You might find unexpected benefits. With our extensive experience in sales and production, we can discuss strategies to enhance the product line, boost profitability, and achieve mutual success.

3.Customized Services: We tailor our services to your specific needs, helping you select the ideal machine. We offer relevant samples and personalized recommendations based on your production scale and technical requirements.

4.Sales Support: We provide practical advice for your inquiries, including assistance with venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians offer on-site service within China and 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance if needed.

(2)Warranty Coverage: We provide free replacement of parts damaged under normal use during the warranty period.

(3)Post-Warranty Services: Support continues through contract renewals, ensuring ongoing assistance.

(4)Service Quality Monitoring: We regularly assess our service quality to continually enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.