Since 1995, KAISAN has been committed to manufacturing top-quality wheeled excavators, crawler excavators, and mini dumpers that meet stringent standards. Our equipment is renowned for its reliability and superior performance, with exports reaching over 50 countries and regions worldwide. We have established a strong network of representatives throughout Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 to 12 tons, offer outstanding versatility and efficiency for a variety of applications. Our crawler excavators, available from 0.8 to 12 tons, are celebrated for their durability and ability to tackle demanding tasks with ease. Additionally, our mini dumpers provide a compact and efficient solution for moving heavy loads, completing our comprehensive range of machinery.

At KAISAN, we are dedicated to fulfilling the diverse needs of our global customers, ensuring that every machine we produce provides exceptional reliability, performance, and satisfaction.

1.Commitment to Positive Experiences: We are dedicated to ensuring every interaction with us is positive, standing behind our products to guarantee your complete satisfaction.

2.Pre-Sale Consultation: Feel free to reach out even if you're not ready to decide. You might uncover unexpected benefits. With our extensive experience in sales and production, we can discuss strategies to enhance this product line, increase profitability, and achieve mutual success.

3.Customized Services: We assess your specific needs to help you choose the most suitable machine. We provide relevant samples and tailored recommendations based on your production scale and technical requirements.

4.Sales Support: We offer insightful and practical advice for your inquiries, including guidance on venue selection, cost-saving measures, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians provide on-site service within China and 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance if necessary.

(2)Warranty Coverage: We offer free replacement of parts damaged under normal use during the warranty period.

(3)Post-Warranty Services: Continued support is available through contract renewals to ensure ongoing assistance.

(4)Service Quality Monitoring: We regularly assess our service quality to continually improve customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.