Since 1995, KAISAN has been dedicated to producing high-quality wheeled excavators, crawler excavators, and mini dumpers that adhere to rigorous standards. Our equipment is widely recognized for its reliability and exceptional performance, with exports extending to over 50 countries and regions globally. We have built a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 to 12 tons, are known for their remarkable versatility and efficiency across various applications. Our crawler excavators, available from 0.8 to 12 tons, are praised for their durability and ability to handle challenging tasks with ease. Complementing our lineup, our mini dumpers offer a compact and effective solution for transporting heavy loads, rounding out our extensive machinery range.

At KAISAN, our commitment is to meet the diverse needs of our global customers by delivering machines that offer outstanding reliability, performance, and satisfaction with every unit we produce.

1.Commitment to Positive Experiences: We are committed to ensuring that every interaction with us is a positive one, standing firmly behind our products to guarantee your complete satisfaction.

2.Pre-Sale Consultation: Don’t hesitate to reach out even if you’re not ready to make a decision. You might discover unexpected advantages. With our extensive expertise in sales and production, we can explore strategies to optimize this product line, enhance profitability, and achieve shared success.

3.Customized Services: We evaluate your specific needs to help you select the most suitable machine. We offer relevant samples and tailored recommendations based on your production scale and technical requirements.

4.Sales Support: We provide practical and insightful advice for your inquiries, including guidance on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians offer on-site service within China and 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance if needed.

(2)Warranty Coverage: We provide free replacement of parts damaged under normal use during the warranty period.

(3)Post-Warranty Services: Continued support is available through contract renewals to ensure ongoing assistance.

(4)Service Quality Monitoring: We regularly evaluate our service quality to continuously enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.