Since 1995, KAISAN has been a trusted manufacturer of wheeled excavators, crawler excavators, and mini dumpers, consistently delivering products renowned for their high standards of quality and reliability. Our diverse range of equipment addresses a wide spectrum of construction needs:

Wheeled Excavators: Available in sizes from 5 to 12 tons, these machines offer versatility and robust performance.

Crawler Excavators: Ranging from 0.8 to 12 tons, these excavators are celebrated for their durability and capability to tackle demanding tasks with ease.

Mini Dumpers: Compact and efficient, these dumpers are ideal for transporting heavy loads and optimizing job site efficiency.

Our commitment to excellence has earned global recognition, with our products being exported to over 50 countries and regions. We have established a strong network of representatives across Europe, Australia, New Zealand, South Asia, and beyond, ensuring comprehensive support and service for our customers worldwide.

Specification

At KAISAN, our team of skilled engineers and technicians is dedicated to maintaining stringent quality standards across all our machines. We are firmly committed to ensuring the highest levels of quality, safety, and reliability, which has established our reputation as a leading manufacturer of heavy-duty machinery.

All of our products have CE/ ISO Certificate

1.Commitment to Positive Experiences: We are dedicated to ensuring a positive experience in every interaction. Our commitment includes fully supporting and standing behind all of our products.

2.Pre-Sale Consultation: Reach out to us, even if you are not yet ready to make a decision. You might discover unexpected benefits. With our extensive sales and production experience, we can collaboratively explore ways to develop this product line, boost profitability, and achieve shared success.

3.Customized Services: We carefully assess your specific needs to help you select the most appropriate machine. We provide relevant samples and offer tailored recommendations based on your production scale and technical requirements.

4.Sales Support: We address customer inquiries with practical and insightful advice. Our support includes guidance on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:On-Site and Online Support: Our technicians offer on-site service within China and 24/7 online support for international clients. Technicians can also travel abroad for installation or maintenance upon request.

Warranty Coverage: We provide free replacement of parts damaged under normal use during the warranty period.

Post-Warranty Services: Continued support is available through contract renewals to ensure ongoing assistance.

Service Quality Monitoring: We regularly evaluate our staff’s service performance to continuously improve customer satisfaction.

FAQ

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.