Since 1995, KAISAN has been dedicated to producing high-quality wheeled excavators, crawler excavators, and mini dumpers that adhere to rigorous standards. Our equipment is celebrated for its reliability and excellence, with exports to over 50 countries and regions globally. We have built a robust network of representatives across Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, ranging from 5 to 12 tons, provide exceptional versatility and performance for various applications. Our crawler excavators, from 0.8 to 12 tons, are renowned for their durability and capability to handle challenging tasks effortlessly. Additionally, our mini dumpers offer a compact, efficient solution for transporting heavy loads, rounding out our diverse machinery lineup.

At KAISAN, we are dedicated to fulfilling the diverse needs of our global customers, ensuring that every machine we produce provides exceptional reliability, performance, and satisfaction.

1.Commitment to Positive Experiences: We are dedicated to making every interaction with us a positive one. We stand firmly behind our products, ensuring your complete satisfaction.

2.Pre-Sale Consultation: Don’t hesitate to reach out, even if you’re not ready to make a decision. You may discover unexpected advantages. With our extensive experience in sales and production, we can explore strategies to enhance this product line, improve profitability, and achieve mutual success.

3.Customized Services: By understanding your unique needs, we help you select the most suitable machine. We provide relevant samples and personalized recommendations tailored to your production scale and technical requirements.

4.Sales Support: We offer practical and insightful advice to address your inquiries. Our support includes guidance on venue selection, cost-saving strategies, and optimizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians provide on-site service within China and 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance if needed.

(2)Warranty Coverage: We offer free replacement of machine parts damaged under normal use during the warranty period.

(3)Post-Warranty Services: Continue receiving our support through contract renewals, ensuring ongoing assistance.

(4)Service Quality Monitoring: We regularly evaluate our staff's service quality to continuously enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.