Since 1995, KAISAN has been dedicated to producing high-quality wheeled excavators, crawler excavators, and mini dumpers that adhere to stringent standards. Our machinery is known for its excellence and reliability, with products exported to over 50 countries and regions around the globe. We have developed a robust network of representatives in Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators range from 5 to 12 tons, offering exceptional versatility and robust performance for a variety of applications. Our crawler excavators, available from 0.8 to 12 tons, are celebrated for their durability and ability to handle demanding tasks with ease. Additionally, our mini dumpers provide a compact and efficient solution for transporting heavy loads, rounding out our diverse range of machinery.

At KAISAN, we are committed to meeting the varied needs of our international customers, ensuring each machine we produce delivers reliability, performance, and satisfaction.

1.Commitment to Positive Experiences: We are dedicated to ensuring every interaction with us is positive. Our commitment extends to standing behind our products to ensure your complete satisfaction.

2.Pre-Sale Consultation: Don’t hesitate to contact us, even if you’re not ready to proceed. You may uncover unexpected benefits. With our extensive experience in sales and production, we can explore ways to develop this product line to enhance profitability and achieve mutual success.

3.Customized Services: By understanding your specific needs, we assist in selecting the most suitable machine for your requirements. We provide relevant samples and offer personalized recommendations based on your production scale and technical specifications.

4.Sales Support: We provide insightful and practical advice in response to customer inquiries. Our support includes guidance on venue selection, cost-saving strategies, and optimizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians offer on-site service within China and 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance if needed.

(2)Warranty Coverage: During the warranty period, we offer free replacement of machine parts that are damaged under normal use.

(3)Post-Warranty Services: Continue to benefit from our support through contract renewals, ensuring ongoing assistance.

(4)Service Quality Monitoring: We regularly evaluate our staff's service quality to continuously enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.