Since 1995, KAISAN has been a leading manufacturer of wheeled and crawler excavators, as well as mini dumpers, consistently upholding rigorous standards of excellence. Our extensive product range, which has been exported to over 50 countries, is supported by a robust network in Europe, Australia, New Zealand, South Asia, and beyond.

Our wheeled excavators, from 5 to 12 tons, offer versatile applications, while our crawler excavators, ranging from 0.8 to 12 tons, are known for their superior performance and durability. Our mini dumpers provide a compact, efficient solution for heavy loads, rounding out our diverse machinery lineup.

KAISAN remains dedicated to delivering high-quality products that cater to the varied needs of our global customers, ensuring reliability, performance, and satisfaction with every machine.

Product Description

Our team of seasoned engineers and technicians dedicates themselves tirelessly to uphold stringent quality standards across all our machinery. Our unwavering commitment to excellence in quality, safety, and reliability has established us as a premier manufacturer of robust heavy-duty machinery in the industry.

1.Ensuring Positive Experiences
We are dedicated to making sure your experience with us is exceptional from beginning to end. We fully support every product we offer and strive to surpass your expectations in every interaction.

2.Dedicated Pre-Sale Service
Feel free to reach out, whether or not you decide to partner with us. We offer valuable insights from our extensive sales and production experience and look forward to collaborating on future developments to enhance mutual profitability.

3.Tailored Customized Services
We specialize in understanding your unique needs. By carefully analyzing your requirements, we help you choose the most suitable machine, providing relevant samples and thoughtful recommendations tailored to your production scale and technical specifications.

4.Comprehensive Sales Support
Our dedication to customer satisfaction extends through the entire sales process. We provide expert advice on venue selection, cost-saving strategies, and ways to maximize the value of our machines.

5.Robust After-Sales Service

(1)On-Site Support: Our technicians offer prompt on-site service for customers in China.

(2)International Assistance: We provide all-day online support for international clients and can arrange for technicians to travel abroad for installation or maintenance if needed.

(3)Warranty Coverage: During the warranty period, we offer free replacement of machine parts damaged under normal use.

(4)Post-Warranty Service: Contract renewals are available to ensure continued high-quality service beyond the warranty period.

(5)Service Quality Improvement: We regularly assess our staff’s service attitude to continually enhance overall satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.