Since 1995, KAISAN has established itself as a reliable leader in the manufacture of wheeled excavators, crawler excavators, and mini dumpers, consistently offering products of high quality and dependability. Our diverse product range is designed to address various construction needs:

Wheeled Excavators: Available in 5 to 10 tons, these machines deliver outstanding versatility and robust performance.

Crawler Excavators: Ranging from 0.8 to 24 tons, these excavators are celebrated for their exceptional durability and capability to handle demanding tasks.

Mini Dumpers: These compact and efficient machines are ideal for transporting heavy loads, boosting productivity across different job sites.

KAISAN's commitment to excellence has earned us global recognition, with our products being exported to over 50 countries and regions. We have developed a strong network of representatives throughout Europe, Australia, New Zealand, South Asia, and other areas, ensuring that our customers receive comprehensive support and service worldwide.

At KAISAN, our team of dedicated engineers and technicians is devoted to upholding the highest quality standards for all our machinery. Our steadfast commitment to quality, safety, and reliability has solidified our reputation as a premier manufacturer of heavy-duty equipment.

1.Commitment to Positive Experiences: We are dedicated to making every interaction with us a positive one. Our pledge includes standing behind every product we sell to ensure your complete satisfaction.

2.Pre-Sale Consultation: Even if you're not ready to proceed, feel free to reach out. Our extensive experience in sales and production can help uncover unforeseen benefits. We can discuss how to develop our product line to enhance profitability and achieve shared success.

3.Customized Services: We take the time to understand your specific needs to help you choose the most suitable machine. We offer relevant samples and provide tailored recommendations based on your production scale and technical requirements.

4.Sales Support: We address customer inquiries with practical and insightful advice. Our support includes guidance on venue selection, cost-saving strategies, and optimizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians offer on-site service within China and provide 24/7 online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance upon request.

(2)Warranty Coverage: During the warranty period, we offer free replacement of machine parts damaged under normal use.

(3)Post-Warranty Services: Continue to benefit from our support through contract renewals, ensuring ongoing assistance.

(4)Service Quality Monitoring: We regularly evaluate our staff's service attitudes to continuously enhance customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.