Since 1995, KAISAN has been a trusted name in manufacturing wheeled excavators, crawler excavators, and mini dumpers, consistently delivering high-quality and reliable products. Our extensive product lineup meets diverse construction needs:

Wheeled Excavators: Ranging from 5 to 10 tons, these machines offer excellent versatility and robust performance.

Crawler Excavators: Available from 0.8 to 24 tons, known for their exceptional durability and ability to tackle challenging tasks with ease.

Mini Dumpers: Provide a compact and efficient solution for transporting heavy loads, enhancing productivity on various job sites.

With a commitment to excellence, KAISAN products are recognized globally, exported to over 50 countries and regions. We have built a strong network of representatives across Europe, Australia, New Zealand, South Asia, and beyond, ensuring comprehensive support and service for our customers worldwide.

At KAISAN, our team of dedicated engineers and technicians is committed to maintaining the highest quality standards for all our machines. Our unwavering focus on quality, safety, and reliability has established us as a leading manufacturer of heavy-duty machinery.

1.Commitment to Positive Experiences: We are dedicated to ensuring that every interaction with us is a positive one. Our commitment includes standing behind everything we sell to guarantee your satisfaction.

2.Pre-Sale Consultation: Feel free to reach out to us, even if you’re not yet ready to collaborate. You might discover unforeseen advantages. Leveraging our extensive sales and production experience, we can discuss how to develop this product line to boost profitability and achieve mutual success.

3.Customized Services: By thoroughly understanding your needs, we help you select the most appropriate machine. We provide relevant samples and offer tailored recommendations based on your production scale and technical requirements.

4.Sales Support: We address customer inquiries with insightful and practical advice. Our support includes guidance on venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-Sales Service:

(1)On-Site and Online Support: Our technicians offer on-site service within China and provide around-the-clock online support for international clients. We can also arrange for technicians to travel abroad for installation or maintenance upon request.

(2)Warranty Coverage: During the warranty period, we provide free replacement of machine parts damaged under normal use.

(3)Post-Warranty Services: You can continue to benefit from our support through contract renewals, ensuring ongoing assistance.

(4)Service Quality Monitoring: We regularly assess our staff's service attitudes to continually improve customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.