Since 1995, KAISAN factory has been dedicated to manufacturing high-quality wheeled excavators, crawler excavators, and mini dumpers that consistently meet rigorous standards. Our products have earned a reputation for excellence and reliability, exported to over 50 countries and regions worldwide. We have established a strong network of representatives in Europe, Australia, New Zealand, South Asia, and beyond.

Our range of wheeled excavators spans from 5 tons to 12 tons, providing versatility and robust performance for various applications. The crawler excavators, available in sizes ranging from 0.8 tons to 12 tons, are renowned for their exceptional durability and capability to handle even the toughest tasks effortlessly. Additionally, our mini dumpers offer a compact and efficient solution for transporting heavy loads, further enhancing our comprehensive lineup of machinery.

At KAISAN, we remain committed to delivering products that meet the diverse needs of our global customers, ensuring reliability, performance, and customer satisfaction in every machine we produce.

At our company, a dedicated team of seasoned engineers and technicians works tirelessly to uphold stringent quality standards across all our machinery. Our unwavering commitment to excellence in quality, safety, and reliability has firmly established us as a premier manufacturer of robust heavy-duty machinery in the industry.

1. Ensuring Positive Experiences

At our company, ensuring your experience with us is positive is our utmost priority. We stand firmly behind every product we sell, striving to exceed your expectations at every step.

2. Dedicated Pre-sale Service

Contact us, whether or not you decide to cooperate. You may discover unexpected opportunities. Drawing from our extensive experience in sales and production, we are eager to collaborate on the future development of this line, aiming to enhance profitability and mutual benefits.

3. Tailored Customized Services

Understanding and meeting your specific requirements is our expertise. Through meticulous analysis of your needs, we assist in selecting the most suitable machine and offer relevant samples and thoughtful suggestions tailored to your production scale and technical specifications.

4. Comprehensive Sales Support

Our commitment to customer satisfaction extends throughout the sales process. We provide helpful responses to your inquiries, leveraging our expertise to advise on venue selection, cost-saving strategies, and maximizing the value derived from our machines.

5. Robust After-sale Service

(1)Our technicians provide on-site service for customers in China, ensuring prompt support.

(2)For international customers, our all-day online service guarantees immediate assistance. If required, we arrange for technicians to travel abroad for installation or maintenance.

(3)During the warranty period, we offer free replacement of machine parts damaged under normal use.

(4)Post-warranty, we offer contract renewals so you can continue to receive the same level of service as during the warranty period.

(5)We promptly evaluate our staff's service attitude to continually enhance overall service satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.