Established in 1995, KAISAN factory manufactures wheeled excavators, crawler excavators, and mini dumpers renowned for their adherence to industry standards. Our global footprint spans over 50 countries and regions, facilitated by a comprehensive network of representatives in Europe, Australia, New Zealand, South Asia, and beyond. Wheeled excavators ranging from 5 to 12 tons and crawler excavators from 0.8 to 12 tons deliver exceptional performance and durability, ensuring reliability in demanding environments. Mini dumpers complement our product lineup with efficient solutions for heavy-duty transport needs.

Our team of engineers and technicians, with their extensive experience, ensures that every machine meets rigorous quality criteria. Our commitment to quality, safety, and reliability has earned us recognition as a leading provider of heavy-duty machinery.

1.Commitment to Positive Experiences:

We are dedicated to ensuring your experience with us is exceptionally positive, backing every product we sell with confidence.

2.Pre-sales Consultation:

Whether or not you decide to partner with us, feel free to reach out. You may discover unexpected benefits. Let's discuss the future development of this product line together, drawing on our extensive experience in sales and production to mutually enhance profitability.

3.Tailored Customization Services:

By thoroughly assessing the customer's requirements, we assist in selecting the most suitable machine. We provide relevant samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Comprehensive Sales Support:

We are committed to addressing customer inquiries with care and expertise. Our customer service includes recommendations for venue selection, cost-saving measures, and optimizing the value of our machines.

5.Efficient After-sales Support:

(1)Our technicians provide on-site service throughout China and offer round-the-clock online support globally. 

(2)For international clients, we arrange technician visits for installation or maintenance as needed.

(3)During the warranty period, damaged machine parts under normal use are replaced free of charge.

(4)Extend your service with contract renewal post-warranty, ensuring continued quality support.

(5)We promptly evaluate our staff's service attitude to enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.