Since 1995, KAISAN factory has specialized in the production of wheeled excavators, crawler excavators, and mini dumpers that consistently adhere to industry standards. Our products are exported worldwide to more than 50 countries and regions, supported by a network of representatives located in Europe, Australia, New Zealand, South Asia, and other key markets. Featuring wheeled excavators ranging from 5 to 12 tons and crawler excavators from 0.8 to 12 tons, our machinery is renowned for its performance and durability. Mini dumpers complement our lineup with compact and efficient solutions for heavy-duty transportation.

The expertise of our engineers and technicians ensures that every machine meets high-quality standards. Our unwavering commitment to quality, safety, and reliability has solidified our position as a trusted manufacturer of heavy-duty machinery.

1.Ensuring Positive Experiences:

We strive to ensure your experience with us is consistently positive, standing firmly behind every product we offer.

2.Pre-sales Consultation:

Contact us regardless of whether you decide to partner with us. You may find unexpected benefits. Let's discuss the future development of this product line together, drawing on our extensive experience in sales and production to enhance profitability for both parties.

3.Tailored Customization Services:

By thoroughly understanding the customer's requirements, we assist in selecting the most suitable machine. We provide relevant samples and thoughtful suggestions tailored to production scale and technical specifications.

4.Dedicated Sales Support:

We are dedicated to addressing customer inquiries with care and insight. Our customer service includes recommendations for venue selection, cost-saving strategies, and maximizing the value of our machines.

5.Comprehensive After-sales Support:

(1)Our technicians offer on-site service across China and provide round-the-clock online support globally. For international clients, we arrange technician visits for installation or maintenance as needed.

(2)During the warranty period, we replace machine parts damaged under normal use at no cost.

(3)Extend your service with contract renewal post-warranty, ensuring continued support.

(4)We promptly assess our staff's service demeanor to enhance overall customer satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Do you offer customization options for mini dumpers?

A: Yes, we provide customization options for mini dumpers tailored to specific requirements. This includes modifications in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Typically, the lead time is 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, our standard warranty period is typically 1 year OR 2000 hours.